Customer Service


Customer service desks locations:

  • Desk available on the level 0 – Central Galleria

Visitors to the Mall can make use of these services by contacting the customer-service desk.

Wheelchairs are available free of charge at all the Customer Service Desks, based on availability.

Mobile Phone Battery Recharging

Mobile Phone Battery Recharging are available free of charge at all the Customer Service Desks, based on availability.


Lost & Found Assistance
For assistance, go to any of the Customer Service Desk – Central Galleria

Tax Free Service
Tax Free suspended for now

Mall Guide (Mall Map)
Mall guides listing all stores and services in the Mall are offered to our customers, These are available at the Customer Service Desk – Central Galleria

*Other available services in the mall:

Baby Changing Facilities
These facilities are available in all our washroom areas.

Family Room 
Available in Level 2 near the food court, including small kids play area, 2 Baby changing rooms also comfortable seating areas for mothers seeking to feed their babies.

Car Wash Service
Car wash service is provided by Geowash car cleaning Company; Geowash representatives are available in all the parking floors in the indoor parking. Prices vary between 300,000 L.L and 400,000L.L  subject to the car size and type of service (normal cleaning, engine cleaning etc.…

Courier Services
Services are available through whish money, which is located on the ground level near Carrefour.

Mall Directory
Mall directories are located in each major entrance as well as throughout the Mall.

Prayer Rooms for Men & Women
There are a prayer rooms located on the 4th level , you can have access to the prayer room by using the elevator on Centrepoint side .

Persons with Disabilities parking
There are designated parking spots for persons with disabilities located close to parking escalators and elevators.

ATM Machines
ATM machines are available throughout the mall distributed as following:

  • BLF , Bank Audi : Level 1 near Carrefour
  • Blom Bank : Level 2 near the Food Court


Wi-Fi service throughout the mall

Simply connect to “Free mall WIFI” and fill in your details.